Ready to work from home?
Discover legitimate customer service opportunities you can service from home as an independent contractor.
Get StartedThe Opportunity
What is a virtual call center?
A virtual call center allows customer service representatives to assist customers from home instead of working in a traditional call center or office.
Depending on the opportunity you choose, you may assist customers with account questions, scheduling, billing, roadside assistance, orders, reservations, and more.
It’s real customer service work — the difference is that you’re doing it remotely from home.
The Process
How it works
Create your profile
Create your profile and complete the required assessment to determine your eligibility for available opportunities.
Choose your client opportunity
Review available client opportunities, including pay rates, certification dates and times, and program requirements, and choose the opportunity that works best for you.
Complete enrollment requirements
Complete the required enrollment steps, including identity verification and a background check. Some clients may also require additional steps, such as drug testing or fingerprinting.
Attend paid certification
Complete the required certification program for your selected client. Certification follows a set Monday–Friday schedule, and you are paid once class begins.
Begin servicing from home
After successfully completing certification and meeting your client’s requirements, you can select available service intervals that fit your schedule and begin servicing customers from home as an independent contractor.
A Good Fit?
Is this right for you?
Working from home can give you more control over how work fits into your life. After certification, you can choose available service intervals that fit your schedule, giving you greater flexibility for family, personal responsibilities, and the things that matter most to you.
Imagine spending less time commuting, saving on the everyday costs of working outside the home, and having more flexibility to build work around your life.
This may be a good fit if:
Get Set Up
What you’ll need
Getting set up to work from home is simple. You’ll need the right equipment, reliable internet, and a dedicated space where you can comfortably service customers.
Equipment and client requirements may vary by opportunity, so be sure to review the specific requirements before enrolling.
Full Transparency
Important things to know before getting started
Superiojobs Sourcing partners with independent contractors, not traditional W-2 employees. We believe in being transparent so you know what to expect before getting started.
Why Superiojobs Sourcing
Why choose Superiojobs Sourcing?
Working from home is a big decision, and you shouldn’t have to figure everything out on your own. Superiojobs Sourcing provides clear information, guidance, and support to help you understand the process from registration through certification and beyond.
Quick Answers
Frequently asked questions
What are the upfront costs?
The current upfront costs are a $30 background check and a $250 class confirmation deposit. The class deposit is refunded after you attend Day 1 of certification. Independent contractors are responsible for the cost of their background check. Superiojobs Sourcing cannot determine what will or will not pass a background check.
Is there a cost to attend certification?
No. There is no cost to attend certification. Current certification opportunities are paid, and program details and pay rates are provided before enrollment so you know what to expect.
Can I choose my own schedule?
Yes — after certification. Once you begin servicing, you can select available service intervals that fit your availability while meeting the requirements of your selected client. Certification follows a set Monday–Friday schedule, with morning, afternoon, and evening class times available depending on the opportunity.
What types of opportunities are available?
There are many clients and industries to choose from, so you aren’t limited to one type of customer service work. Available clients, pay rates, schedules, and certification times vary throughout the year.
How often do new certification classes start?
New certification classes typically start every couple of weeks, giving you multiple opportunities to find a client and class timeframe that works for you.
Are there ongoing fees?
Yes. Arise® charges a 5% platform fee, and Superiojobs Sourcing has a $35 administrative fee per pay period. Both fees are deducted from earnings only after you are paid. You are not required to pay these fees upfront or out of pocket.
Do I need previous experience?
Requirements vary by client, but previous remote or call center experience isn’t always required. Strong communication skills, professionalism, reliability, and the ability to learn are important.
Ready to get started?
If you’re ready for more flexibility and the opportunity to work from home, you’re in the right place. See how to take the next step with Superiojobs Sourcing.
Get Started